10 DLC Terms and Conditions
Business Name: Exclusively Spine Physical Therapy
10-DLC Registration Purpose: Customer Communication and Appointment Reminders
Brand Name: Exclusively Spine PT
Industry: Healthcare (Physical Therapy)
Business Description:
Exclusively Spine Physical Therapy is dedicated to providing specialized physical therapy services aimed at improving spinal health and overall mobility. Our services are customized for individuals dealing with spinal injuries, chronic pain, and other musculoskeletal conditions. We offer treatment plans focused on rehabilitation, pain management, and strengthening.
Use Case for 10-DLC:
We plan to use the 10-Digit Long Code (10-DLC) for customer communication, including:
- Appointment reminders and confirmations
- Educational messages regarding spinal health
- Updates on clinic hours or special promotions
- Patient surveys and feedback requests
- General customer service inquiries
Message Content:
The types of messages that will be sent via our 10-DLC include:
- Reminders for scheduled appointments.
- Notifications of changes in office hours or new services offered.
- Tips on maintaining spine health.
- Links to articles and resources related to physical therapy and rehabilitation.
- Patient satisfaction surveys and feedback requests.
Campaign Name: Exclusively Spine PT Customer Engagement
Message Frequency:
Messages will be sent on average 2-3 times per week, with occasional updates or promotions.
Opt-In Process:
Patients will opt-in by providing their phone numbers during the consultation process, and they will be asked to confirm their willingness to receive text messages through an automated system or in-person at the clinic.
Opt-Out Process:
Recipients can opt out by replying with the word “STOP” at any time, after which they will no longer receive text messages.
Expected Volume of Messages:
Approximately 1,000-2,000 messages per month.
